• Q: Why there is an error dialog box popup when software starts up.
    A: Possibly is the video adapter driver does not support Direct3D, or Direct3D acceleration disabled.
     
  • Q: Why does the software prompt channel load source failure?
    A: If load a media file, possibly is lacks the DirectShow decoders, please find and install third party decoder package or download from http://www.nagashare.com/download/codecs.zip. If load devices, please confirm whether there is a audio device (some video devices include audio device such as DV).
     
  • Q: What is the difference between unregistered edition and registered edition?
    A: Unregistered edition has our company's LOGO in output video, but the function is same to registered edition.
     
  • Q: Why do the white colors of the corner banner disappear?
    A: Software digs out the white colors by default. If you need the white colors, please use TGA image files.
     
  • Q: Why does some switch effect class have no effect?
    A: We will provide more switch effects for later versions.
     
  • Q: Why does the software use so many cpu and memory resources
    A: Please read the readme.txt file to check whether your computer meets the software requirements.
     
  • Q: Dose VJDirector include any hardware such as video capture card?
    A: No,VJDirector is only a software,but it supports all video hardware based on Windows DirectShow,you can use the trial version to try your card first.
    Also you can find some video capture card here:
    http://www.ramelectronics.net
     
    http://www.pinnaclesys.com
     
    http://www.ramelectronics.net/html/video_capture.html